Petco Fish Died Policy

If you have your receipt you can return your fish alive or deceased to the store for a full refund.

Petco fish died policy. You can also just do an exchange which will just credit your refund on to your next purchase. Petco also sells live feeder fish for turtles and reptiles people keep as captive pets these small goldfish are kept by the hundreds in huge severely crowded tanks with no enrichment. Petco just wants to see the dead fish and. You have a new tank syndrome it wasn t their fault the fish died you killed them but they do have a two week return policy and don t care about fault.

You must return the fish to the store along with your receipt and may need to provide your photo id or if the fish has died a water sample. My lfs only has a 3 day return on dead fish so i rarely buy any from them except maybe nerite snails. For more details on returning fish at petsmart see below. For fresh water fish there is a 30 day guarantee on the fish.

Freshwater fish purchased in store can be returned with a receipt within 30 days for a full refund to original form of tender. The death toll was so high at the store i worked at that part of the closing procedure every day was to take out the dead feeder fish who had been sucked into a filter wrap them in a plastic. I have never had any problem with the customer service of any of the petco s that i go to but their treatment of fish in the aquariums are way worse than poor every single petco that i ve been to has always had ich they ve also had internal parasites and the tanks are ridden with dead fish dying fish and just look terrible the worst thing about it all are how the bettas are kept in small. I find that if my fish do die it s usually somewhere between 3 to 5 days after they are in my qt tank.

You have to bring in the dead fish the receipt and the water sample to get your money back or exchange it for another fish. Buying live fish online from petco. Short answer the petsmart fish return policy allows customers 14 days to return a fish dead or alive. Petco has the tools and tips you need to properly set up and establish your new or.

Sent from my samsung note 4 using the forum runner app. Some petcos will only do the refund exchange for dead fish if you also bring in a seperate water sample and the sample tests come back normal. That s amazing how the different petco stores have different return policies.